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Stop missed calls from turning into lost revenue

Tesseron builds and manages custom AI receptionists for enquiry-heavy clinics. They answer calls, qualify enquiries, book appointments, and update your systems without replacing your team.

See if your practice is a fit

Takes 2 minutes. Free. No obligation.

Answer instantly

Patient calls, web chat, and messages handled consistently, even when your team is busy.

Qualify and route

Capture enquiry type, urgency, and key details using your clinic's rules.

Update your tools

Write back to your practice management system, booking tool, or spreadsheet workflows.

  • Faster contact increases the chance of qualifying an enquiry.
  • Delays from minutes to tens of minutes can materially reduce qualification rates.

Sources: Harvard Business Review, Massachusetts Institute of Technology

See if your business is a fit

Take the 2-minute assessment to get a recommended next step.

Start the assessment
  • Takes 2 minutes.
  • Free. No obligation.

How it works

1

Discover

We map your clinic's enquiry types, systems, and qualification rules.

2

Build

We implement a tailored receptionist and integrations.

3

Go live

We test, train, and roll out safely.

4

Improve

We monitor outcomes and iterate based on real conversations.

Security and data

  • United Kingdom and European Union general data protection regulation aligned
  • Data processed in the European Economic Area only
  • Data minimisation and least-privilege access
  • Data processing agreement available for customers
  • Retention controls to keep only what is needed for operations and auditability
Read the privacy policy

See how it works

Sample call transcript (redacted)

Incoming call

Sample conversation (redacted)

Caller

Hi, I'd like to book a dental implant consultation.

AI Receptionist

Of course! I can help with that. Could I take your name please?

Caller

It's Sarah Mitchell.

AI Receptionist

Thank you, Sarah. Have you visited us before?

Caller

No, this would be my first time.

AI Receptionist

No problem. I have availability this Thursday at 10am or Friday at 2pm. Which works better?

Caller

Thursday at 10am, please.

AI Receptionist

Perfect. You're booked in for Thursday at 10am with Dr. Patel. I'll send a confirmation text now. Is there anything else I can help with?

Caller

No, that's everything. Thank you!

AI Receptionist

You're welcome, Sarah. We look forward to seeing you Thursday. Goodbye!

Example qualification summary that updates a customer relationship management system

Before

New enquiry received via phone. No record created. Staff made a note on paper.

After

  • Name: Sarah Mitchell
  • Enquiry type: New patient, implant consultation
  • Urgency: Non-urgent, flexible on timing
  • Appointment booked: Thursday 10am, Dr. Patel
  • Confirmation sent: Yes, via SMS
  • CRM record: Created automatically

Frequently asked questions

Does this replace my staff?
No. The AI handles routine enquiries so your team can focus on higher-value work. It escalates anything outside its scope to a person. Think of it as adding capacity, not replacing people.
What happens when it is unsure?
If the AI encounters a query it cannot handle confidently, it escalates to your team rather than guessing. You define the escalation rules during setup.
Can it book appointments?
Yes. We integrate directly with your booking system so the AI can check availability, book, and send confirmation messages without any manual step.
Can you integrate with our systems?
We integrate with most CRMs, booking systems, and practice management software. If you use it, we can likely connect to it. We confirm compatibility during the discovery phase.
How do human handoffs work?
The AI can transfer a live call, take a detailed message for a callback, or send an alert to your team. You set the rules for each scenario during setup.
How do you handle compliance and data?
All data is processed inside the European Economic Area. We follow UK and EU GDPR requirements, apply data minimisation, and provide a data processing agreement. Retention rules keep only what is needed.
How long does setup take?
Most businesses go live within two to three weeks. The timeline depends on the number of channels and integrations. We handle the technical work so your team's involvement is minimal.
What does pricing depend on?
Pricing is based on the number of channels, the integrations required, and the volume of interactions. We confirm a fixed quote after the discovery call.

Ready to see if your business is a fit?

Take the 2-minute assessment to get a recommended next step.

Start the assessment
  • Takes 2 minutes.
  • Free. No obligation.