Skip to main content

Dental clinics that respond faster win more patients.

Tesseron builds and manages a custom AI receptionist for your clinic, integrated with your practice management system. Handle patient calls, qualify enquiries, and book consultations at any hour.

Start the assessment
  • Takes 2 minutes.
  • Free. No obligation.
  • EEA-only data processing
  • Human handoff built in
  • Retention controls
  • Audit trail

Busy reception, calls still answered

When your front desk is with a patient, the AI handles the next call without voicemail or a queue.

Lunch and after-hours covered

Patients call when it suits them. The AI is available at any time, including weekends and bank holidays.

Urgency recognised and routed

The AI identifies urgent patient cases, captures the key details, and alerts your team right away.

  • Faster response increases the chance of qualifying a new patient enquiry.
  • Delays from minutes to tens of minutes can materially reduce qualification rates.

Sources: Harvard Business Review, Massachusetts Institute of Technology

See if you qualify

Start the assessment to check fit and get next steps.

Start the assessment
  • Takes 2 minutes.
  • Free. No obligation.

How it works

1

Discover

We map your call types, systems, and qualification rules.

2

Build

We implement a tailored AI receptionist and integrations.

3

Go live

We test, train, and roll out safely.

4

Improve

We monitor outcomes and refine based on real conversations.

Security and data

  • United Kingdom and European Union general data protection regulation aligned
  • Data processed in the European Economic Area only
  • Data minimisation and least-privilege access
  • Data processing agreement available for customers
  • Retention controls to keep only what is needed for operations and auditability
Read the privacy policy

See how it works

Sample call transcript (redacted)

Incoming call

Sample conversation (redacted)

Caller

Hi, I'd like to enquire about dental implants.

AI Receptionist

Of course, I can help with that. Could I take your name, please?

Caller

Sure, it's Emma Lawson.

AI Receptionist

Thank you, Emma. Have you visited us before, or would this be your first appointment?

Caller

First time.

AI Receptionist

We have a consultation available this Thursday at 2pm or Friday at 10am. Which works better for you?

Caller

Friday at 10 would be great.

AI Receptionist

You are booked for Friday at 10am for an implant consultation. I will send a confirmation text to this number. Is there anything else I can help you with?

Caller

No, that is everything. Thank you.

AI Receptionist

Thank you, Emma. We look forward to meeting you on Friday.

Example qualification summary sent to your system

Before

New enquiry received via phone. No record created. Staff made a note on paper.

After

  • Name: Emma Lawson
  • Enquiry type: New patient, implant consultation
  • Consultation type: Suitability assessment
  • Appointment booked: Friday 10am
  • Confirmation sent: Yes, via SMS
  • CRM record: Created automatically

Frequently asked questions

Will this replace my receptionist?
No. The AI handles routine call volume so your team can focus on patients in the chair and higher-value work. It escalates anything outside its scope to a person. Think of it as adding capacity, not replacing people.
How does it handle dental emergencies?
The AI recognises urgency cues during the call, captures the key details, and routes the case to your team immediately. You define the escalation rules during setup, so the right person is always alerted for urgent cases.
Will patients know they are speaking to an AI?
Your clinic's name and greeting are used throughout. We recommend transparency as best practice. Patients who prefer to speak to a person can request a callback at any point, and the AI will take their details and alert your team.
Can it follow our specific booking rules?
Yes. New patient protocols, appointment type restrictions, and referral requirements are all configured during setup. The AI follows your rules exactly and does not book anything outside those parameters.
What if it cannot answer a question?
It takes a message with the patient's name, contact details, and the reason for their call, then alerts your team for a prompt follow-up. No enquiry falls through the gaps.
How do you handle patient data?
All data is processed inside the European Economic Area. We follow UK and EU GDPR requirements, apply data minimisation, and provide a data processing agreement. Retention rules keep only what is needed for operations and auditability.
How long does setup take?
Most clinics are live within two to three weeks. We handle the technical setup and integration with your practice management system. Your team's involvement is minimal.
Can it integrate with our practice management software?
We integrate with Dentally, Software of Excellence, and other leading practice management systems. We confirm compatibility during the discovery call and handle the integration end to end.

Ready to find out if you qualify?

Start the assessment to check fit and get next steps.

Start the assessment
  • Takes 2 minutes.
  • Free. No obligation.